Rehmat Alam A blogger who has fallen in love with coding! Here at, I share things that relate to coding, servers, E-marketing, and other related fields.

How to Complete Payoneer US Payment Service Questionnaire

2 min read

If your application at Payoneer have been approved, then the next step is to complete and submit the questionnaire for Payoneer’s US Payment Service. Once you will complete and submit the questionnaire, your USP account will be fully approved, otherwise your payments may be kept on hold.

When your Payoneer MasterCard® is approved, then a virtual bank account is created for you in Bank of America. This account can be used to receive payments from US corporations like PayPal, Amazon, Skrill, Infolinks, oDesk, Elance and many others. When you receive funds into your bank account, the funds are loaded to your MasterCard® and you can then withdraw these funds at any MasterCard® supported ATM in your country.

The banking account, which is provided to you, is operated by US Payment Service and Payoneer needs you to submit the questionnaire to let them know why you need the services of US Payment Service. If you don’t submit the questionnaire, then your funds may be kept on hold.

If you are facing difficulty in completing the questionnaire provided by Payoneer, then this article will help you in completing and submitting the form. Follow these steps to complete the questionnaire.


Step 1: First of all, you need to visit the specific URL provided by Payoneer to access the questionnaire. The link to questionnaire is emailed to you once your account is approved. If you can’t find the link via email, then you can access the questionnaire URL in your account dashboard. To access the URL, navigate to Receive Money tab and then go to My US Payment Service Profile


Step 2: In profile section, you will find the link to submit the questionnaire if your account is approved . Follow that link to access the questionnaire.

Step 3: At USP Questionnaire page, you will find a form to fill. In first field, you will find a drop-down menu where you need to select a category which suites your online career. If you are a freelancer and work on freelancing websites like, then select “Freelance Services” as category. In second field, type as you work there. In third field, write a brief description of your services, like what you do to earn online and how you generate the money which needs to be processed by US Payment Service. After completing these fields, accept the terms and submit the questionnaire.


Once you will submit the questionnaire, your account will be fully approved and your money will be processed instantly once it is transferred to the virtual bank account provided by Payoneer.

If you are a blogger or website owner and generate income through your blog or website, or if your online work doesn’t falls under the predefined categories, then you can select “Other” as category, can type in your blog / website URL or any relevant website URL you work for in URL field and can provide some details about your online work in explanation field to complete the questionnaire.

While completing and submitting the questionnaire, try to provide the maximum details about your online work. Tell Payoneer staff why you need their services. What are the online sources which generate income for you. Once Payoneer staff will receive satisfactory answers from you, your US Payment Service account will be approved fully.

Apart from submitting the questionnaire, you need to provide scans of your identity documents too. Information about document submission can also be found under “Receive Money>My US Payment Service Profile” section as I discussed above. If you haven’t submitted the document proofs yet, then you will find a link to upload the documents in your profile section. Follow that link to submit the document scans, so your money will be processed instantly without any delays.

So these were some brief instructions regarding completing and submitting US Payment Service Questionnaire. If you still face any difficulties, then you can ask your questions in comments.

Rehmat Alam A blogger who has fallen in love with coding! Here at, I share things that relate to coding, servers, E-marketing, and other related fields.

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4 Replies to “How to Complete Payoneer US Payment Service Questionnaire”

  1. i have a paypal account is limited due to my can i approve 2 paypal account with one payoneer account.

    1. First remove the old Payoneer account from previous PayPal account and try linking the account with by creating a new PayPal account. PayPal is unpredictable 🙁 , but try it and see if it works.

  2. @Rehmat, Thanks for providing such useful information about payoneer services,i am expecting my ist payment from Amazon associates program..i have a fully approved payoneer account, and have entered the details for direct deposit on question is : will Amazon pay the amount due to me automatically or do i still have to fill a payment request in my payoneer account for the payment to be facilitated..Thanks

    1. Hi,
      Thank you for the appreciation 🙂 If you have entered the payment details at Amazon, then you don’t need to fill payment request form in Payoneer and the payment will be processed according to the schedule. I hope you will receive your first payment soon. Good luck for that 🙂

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