Telenor Pakistan is down in Gilgit city for the consecutive third day starting from September 18 this week. It was September 18, when Telenor signals stayed disappeared whole 12 hours from 2:00 p.m to 2:00 a.m in midnight. Now more than 72 hours have been passed, but the service of Telenor is miserable in Gilgit city, Jutial, Danyore, Sultan Abad and other adjacent areas. In day time, SMS’ cant be sent and calls are made after several consecutive attempts. If SMS’ are sent, it takes several hours before they are delivered at the destination.
It is being said that Telenor network in Gilgit is going through an upgrade process, but when we attempted to contact customer care service, they discarded any such issue and told that everything is going fine in Gilgit region regarding the network performance of Telenor. If the problem stays unsolved, the consumers may switch to any other cellular network like Zong which is somehow stable in the area. Telenor authorities should take this in account and should take effective and quick steps to solve the technical issues if any.